cn66's Privacy Policy

We collect certain types of information to make your experience on the cn66 platform safe, smooth, and personalised. This information comes from two main sources: information you provide directly, and information collected automatically.

2.1 Information You Provide Directly

When you open an account or use services on cn66, the information you voluntarily provide includes:

• Full name and date of birth (for age verification)
• Mobile phone number and email address
• Residential address and nationality
• National ID card or passport number (for identity verification)
• Financial transaction details — bKash, Nagad, Rocket, Upay, or bank account information
• Messages and information you provide when contacting our support team

2.2 Information Collected Automatically

When you use our platform, certain information is collected automatically through technical means:

• IP address and device type and operating system
• Browser type and version
• Time of access to the site, browsing patterns, and duration
• Session information collected through cookies and similar technologies
• Referral source (how you arrived at cn66)

2.3 Information Collected Through Third Parties

For the purposes of identity verification and fraud prevention, we may in some cases collect additional information from trusted third-party service providers. This information is used solely to meet regulatory requirements and ensure the security of the platform.

cn66 is extremely careful in protecting the privacy of your personal information. We never sell your information for commercial purposes or transfer it to unauthorised third parties. However, in certain specific circumstances, sharing information may be unavoidable.

4.1 Service Providers

To maintain the quality of our services, we work with certain trusted service providers, such as payment processors (bKash, Nagad, Rocket, Upay, and banking partners), identity verification services, and cloud storage providers. These parties may only use the information for the purposes specified in their contracts.

4.2 Legal Obligations

We may be required to disclose necessary information to authorities in order to comply with court orders, lawful requests from law enforcement agencies, or the requirements of applicable law. In such cases we will disclose only the minimum information necessary.

4.3 Business Restructuring

In the event of a company merger, acquisition, or restructuring, your information may be transferred to the new entity. In such cases all terms of this Privacy Policy will continue to apply.

To ensure the security of your information, cn66 has implemented modern technical and organisational security measures. Our platform is protected with SSL encryption technology, which ensures full security when your information is transmitted.

6.1 Technical Security

• SSL/TLS encryption used for all data transmission
• Strong encryption methods applied for storing sensitive information
• Regular security audits and vulnerability assessments
• Firewall and intrusion detection systems
• Secure server infrastructure and data backups

6.2 Organisational Security

• Only authorised staff can access your information
• All staff are subject to strict confidentiality agreements
• Regular security training and awareness programmes
• Incident response plan in place to handle data breaches

6.3 Steps Taken in the Event of a Security Breach

If a data security breach occurs, we will promptly notify affected users and take immediate protective measures. We will also notify the relevant authorities in accordance with applicable law.

As a user of the cn66 platform, you have a number of important rights over your personal information. We are committed to fully cooperating in the exercise of these rights.

8.1 Right to Access Information

You may request at any time to know what information we hold about you. We will provide this information to you within a reasonable timeframe.

8.2 Right to Correct Information

If any of your information is incorrect or incomplete, you may request that it be corrected or updated. Many details can be changed directly from your account settings.

8.3 Right to Delete Information

In certain circumstances you may request that your information be deleted. Please note that we may be required to retain certain information for a specified period due to legal obligations or ongoing disputes.

8.4 Right to Object to Processing

You may object at any time to the use of your information for marketing purposes. In that case we will no longer use your information for that specific purpose.

8.5 How to Exercise Your Rights

To exercise any of the above rights, please email [email protected]. Our team is available 24/7 to assist in Bengali and English.

cn66 may update this Privacy Policy from time to time. If there are any significant changes to the scope of our services or the way information is used, we will notify you accordingly.

In the event of a policy change, the following steps will be taken:

• The updated date will be displayed on the website
• For significant changes, a notification will be sent by email to registered users
• For fundamental changes, consent will be obtained at the time of login

If you continue using our platform after any changes, you will be considered to have agreed to the updated policy. We therefore recommend visiting this page from time to time.